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Boil Water Advisory

The water customers of Hendersonville Water and Sewer on the pump stations serving the Dellwood, Middleton Place and Indian Hill neighborhoods have experienced a low to no pressure condition due to an unscheduled outage that occurred earlier today.

This loss of pressure was due to a power outage resulting from the storm that passed through the area earlier today. Duke Energy crews, or their contractors, have restored power in these areas.

City crews are currently obtaining the necessary bacteriological samples for testing these parts of the City's water distribution system prior to rescinding this notification. The results from these samples are expected to come back no later than 4 p.m. on Thursday, November 28, 2013.

Affected customers in these neighborhoods will be notified by door hanger when this notice is rescinded tomorrow. Periods of low to no pressure in this area increases the potential for back siphonage and the introduction of bacteria into this portion of the City's water distribution system.

Therefore, the North Carolina Division of Water Resources advises that when water is restored, water customers Boil All Water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) or use bottled water.

Vigorous boiling for one (1) minute should kill any disease-causing organisms that may be present in the water.


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